RETURNS AND EXCHANGES
How do I return my order?
You can return any unused item within 30 days of purchase for a refund or credit. All items must be returned in their original condition including its packaging, parts and instruction manuals.
To start the return process, please email our Customer Care team at firstname.lastname@example.org and provide your order or invoice number.
iDisplay will not cover the shipping costs to return the item but are happy to arrange this for you, costs will depend on the collection location. Please note that all returns need to be shipped to our Dubai HQ.
All returned items are inspected on receipt to ensure they are in an un- used and re-saleable condition. If the product passes the quality check the refund or credit will be processed. Please note that shipping charges will not be refunded.